At Fresh Detailing, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information, and explains your rights regarding your personal data. By using our services, you agree to the practices described in this policy.
**1. Information We Collect**
- **Personal Information:**
When you book our services, we collect personal information such as your name, address, phone number, email address, and payment information.
- **Vehicle Information:**
We collect details about your vehicle, including make, model, year, license plate number, and any specific requests or issues related to the detailing service.
- **Photos:**
We may take photographs of your vehicle before and after the detailing service. These photos may include images of your vehicle and your property (e.g., driveway, house).
**2. How We Use Your Information**
- **Service Delivery:**
To provide, manage, and improve our mobile car detailing services.
- **Customer Support:**
To respond to your inquiries, provide customer support, and resolve any issues related to our services.
- **Marketing and Promotion:**
With your consent, we may use photos of your vehicle and property for marketing and promotional purposes. These images help us showcase our work on our website, social media platforms, and other marketing materials.
- **Communication:**
To send you updates, confirmations, and other service-related communications.
**3. Sharing Your Information**
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or as required by law. This may include:
- **Service Providers:**
Third-party vendors who assist us in operating our business and providing our services, such as payment processors and scheduling software.
- **Legal Requirements:**
To comply with legal obligations, enforce our site policies, or protect our or others' rights, property, or safety.
**4. Photos for Marketing**
By using our services, you agree that Fresh Detailing may take photographs of your vehicle and property. These photos may be used for marketing and promotional purposes, including on our website, social media accounts, and other advertising platforms.
**5. Limitation of Liability**
Fresh Detailing is not liable for any repercussions resulting from the use of photos containing your vehicle and property for marketing purposes. By consenting to the use of these images, you release Fresh Detailing from any claims, damages, or liabilities associated with their use.
**6. Data Security**
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
**7. Your Rights**
You have the right to:
- Access and request a copy of your personal information.
- Request corrections to any inaccurate or incomplete personal information.
- Request deletion of your personal information, subject to certain legal obligations.
- Withdraw your consent to our use of your photos for marketing at any time.
**8. Changes to Our Privacy Policy**
Fresh Detailing reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
**9. Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@freshdetailing.ca
- Phone: 416-706-1045
Thank you for choosing Fresh Detailing. We value your trust and are committed to providing you with the best possible service while protecting your privacy.
